Call us today!
Award-winning ezine
Pilot Your Own Boards
About Make-it-Fly
Make-it-Fly Café small business networking events
About Make-it-Fly
Contact Us

Free Tips, Ideas, Articles, Success Stories

Sign up for the FREE award-winning ezine
"In-Flight Refueling - Secrets for Small Business Success!" And receive a FREE copy of the ebook Get More Done in Less Time: 101 Quick and Easy Time Tactics & Tips.

Click here to tell a friend about this website.


Small Business Articles from Make-it-Fly®

Victoria Munro of Make-it-FlyTen Tips to Help You Say “No”
By Victoria Munro

Printable version

As a business owner, you may receive constant requests for your time from clients, vendors, colleagues and employees, as well as from family and friends. If you’re not careful, that precious time you need to focus on growing your business and taking care of yourself can be eaten away, leaving you stressed and behind schedule.

Though you want to be helpful to others whenever you can, developing the art of graciously saying “no” can be key to your survival and your sanity. Below are ten tips to help you:

1. Learn from the past—remember what it’s like to feel guilty and frustrated about commitments you’ve made to do things you don’t have the time, energy or desire to do.
2. Think and plan ahead, blocking out time on your calendar for activities important to you. Saying “no” is easier when that time is already scheduled for something else.
3. Commit to never giving an immediate response—request time to think about it. Simply say, “I need time to think about this. I’ll get back to you.”
4. Weigh the costs and rewards. Ask yourself, “Will scheduling this cause undue stress? Does this align with my goals?”
5. Learn to say “no” directly, without feeling guilty or giving a lengthy explanation. After all, you don’t usually offer a reason when you say “yes.”
6. Be prepared for others to push your boundaries and be ready to say “no” as many times as it takes.
7. You may be able to avoid a confrontation by offering the other party choices.
8. When you’ve said no, remember that you’re not responsible for others’ reactions.
9. Practice saying “no” until it feels comfortable without offering any explanation.
10. Before making a commitment, be sure you have a complete understanding of exactly what’s being asked of you.

(313 words)
© 2005-2007 Victoria Munro.

Click here for printable version.

About the Author: Victoria Munro is co-founder (along with husband Dave Block) of Make-it-Fly® LLC, a company dedicated to creating success for small-business owners through creatively designed programs and tools. Victoria has started and run nine different businesses. To receive FREE business success articles with tips to help you with your business, sign up for their award-winning ezine, “In-Flight Refueling,” at:, and receive a free copy of the eBook, Get More Done in Less Time: 101 Quick and Easy Time Tactics & Tips.

You’re welcome to “reprint” this article in your ezine, print publication or on your website, as long as it remains complete and unaltered (including the “about the author” info at the end). Please send a copy of your reprint to

Make-it-Fly®, LLC   •   720-962-8888       
  355 S. Teller Street, Suite 200, Lakewood, CO 80226                      Copyright ©2007 Make it Fly®

Home | Make-it-Fly® Advisory Board 101 | Make-it-Fly® Alumni Boards | Pilot Your Own Advisory Boards
Small Business Resource Directory | Products | Free Articles | Consulting | Networking | Books We Recommend
Make-it-Fly® Cafe | Testimonials | About Make-it-Fly®| Press Room | Contact Us