Feature Article: Keep in Touch With Your Clients… and Prospective Clients

Business Owner in the Spotlight
Judy Jasek
Belleview Animal Clinic


Refueling Recommendations
Make-it-Fly® Advisory Boards
Advisory Board Openings

Make-it-Fly® MarketPlace

Next Make-it-Fly® Café

ISSN# 1552-3705

July 1, 2008
Volume 5, Issue 13

"In-Flight Refueling" is published twice a month.

Click here to read archived newsletters.

A Note From Dave & Victoria




Thank you for your comments on the recent article on Make-it-Fly® in the Denver Business Journal.

This week, Victoria is trying to get everything done before her next surgery on Monday July 7. (We’d appreciate your thoughts and prayers.) Right now, she’s a little apprehensive, but looking forward to having a ‘matched pair’ of new hips!


 

We received exceptionally positive feedback on our Make-it-Fly® Café at the new venue. The Riverfront is certainly a lovely venue for events—an Make-it-Fly Fall Day Retreat for Entrepreneurs in Demver, COideal setting for good networking. They also offered a scrumptious buffet! We plan to host the next two Cafés there on August 28 and October 30.

In September, we plan to host the first Make-it-Fly® Day Retreat, “The Balancing Act” with speaker Bob Heavers. Register online now and get the special early bird price!

Our very best regards,

Dave and Victoria

Business Owner in the Spotlight

Judy Jasek
Belleview Animal Clinic

Just as people have different medical needs, so do pets. “We understand how much your pet means to you,” says Judy. “Our goal is to provide you with peace of mind regarding the care of your pet. We are dedicated to working with you in designing a health plan that will facilitate a long and healthy life for your pet.” At Belleview Animal Clinic, Judy offers an alternative, holistic approach to your pet's health care.

Judy bought the practice from a retiring veterinarian in 2003.

Q: What do you find most fulfilling about running your business?
JJ: I find it most fulfilling to help clients with their pets. I understand that most pets are considered part of the family and work to keep them as healthy as possible. I also enjoy educating clients and helping them sort through all the information currently available in the media.

Q: What motivated you to start this business? What is your background experience in this area?
JJ: I thrive on being able to practice my own style and follow my own medical philosophies. I have been practicing veterinary medicine for 20 years.

Q: What book has been most helpful to you in your business?
JJ:
I am currently reading The Slight Edge, which has helped me tremendously in adjusting my focus and perspective.

Q: Who has influenced you most in your life?
JJ:
The veterinarian who owned the clinic where I worked right out of school. She was an excellent practitioner, and I learned a great deal from her in the time I worked there.

Q: What has proved to be your most successful marketing strategy?
JJ:
Face-to-face events, where I can meet and talk to people, such as farmers’ markets and trade shows.

Q: What have been the greatest challenges you have had to overcome, or are currently facing, in your business?
JJ:
Dealing with financial hardship, figuring out what to do about it and seeing my way out of it.

Q: How did you benefit/are you benefiting from participating in a Make-it-Fly® board?
JJ:
I feel a great benefit from realizing that every issue that arises has a solution—it is just a matter of finding the right resource to help. My fellow Make-it-Fly® board members help me to find the right resources.

Q: What would you say to other business owners who are contemplating getting involved in a Make-it-Fly® board?
JJ: Make-it-Fly® is a great way to sharpen your business skills and opens the doors to many helpful resources.

Judy Jasek can be reached by phone at: 303-794-2008. Or visit her website: www.belleviewanimalclinic.com.

Forward this email to a friend.



Back to Top

Dave Block, Co-Founder of Make-it-FlyDave’s Networking Tip:

Find ways to add value to each person you meet at an event. Perhaps recommend a book or article you recently read, or a restaurant you enjoyed, offer an introduction to someone they should know, give a referral or tell them about other good networking venues.


Feature Article

Victoria MunroKeep in Touch With Your Clients…
and Potential Clients

By Victoria Munro

Keeping in touch with clients and prospective clients yields big dividends, plus it can be fun!

Don’t allow everyday busyness to crowd out this really important activity. Remember, clients are the heart of your business, so you need to let them know you care. If you don’t, your competitor will.

Below are some ideas to make keeping in touch easy, fun and effective:

Summer is the perfect time to invite clients and possible future clients to attend a ball game or concert, enjoy a round of golf, game of tennis of a hike.
Host a backyard barbeque or plan one at a local park. Invite those whom you know will enjoy and benefit from getting to know each other.
Create a schedule to call them on a regular basis with no sales agenda, just to see how they’re doing. Ask what’s new and find out if they have any needs you could help with.
Arrange to meet at your favorite coffee shop. Ask questions and listen, giving your undivided attention. Turn off your cell phone!
Find out about your clients’ needs—personal as well as business. Note what’s important to each of them, and then be alert to ways in which you can help. Perhaps send related articles or ideas when you come across them. Introduce them to others who might be able to help.
Give gifts. You don’t need to spend a fortune—something small and creative can be very meaningful. Use your imagination. If you need extra inspiration, Joan Schlaefer of Gift to It! will be glad to help.
Send cards. We all love to know that someone is thinking about us. Build a database of your clients’ special events: birthdays, business anniversaries, etc. These make wonderful excuses for ‘client touches.’

Plan on keeping in touch with your clients and potential clients this summer, and reap sales in the future. Enjoy the process and always, always, always be sincere!

Click here for the printable version.

Click here to read more articles like this one.

Forward this email to a friend.

Victoria’s Marketing Advice

What Are They Saying About You?
Have you Googled your name or company name lately? Today, an increasing number of us do a Google search to check on and gather more information before hiring someone. Make sure you have a strong web presence where you control your branding and your message.

Back to Top

Make-it-Fly Marketplace

Make-it-Fly‘s First Day Retreat for Entrepreneurs

“The Balancing Act”
Presented by Bob Heavers
A retreat destined to bring out the very best in all of us!

Make-it-Fly Fall Day Retreat for Entrepreneurs in Demver, CO You will walk away with a better understanding of:
The concept of Omni Thinking: playing ‘win/win’ and ‘the servant of all.’
The potential of your ‘Leader in the Mirror.’
Personal balance and how it works with organizational balance to make great things happen.
How to inspire performance through exemplary values and a shared vision.
And much, much more...
When: Friday, September 12, 2008
8:30 a.m. – 4:30 p.m.

Where: Mount Vernon Country Club, Golden

Cost: $195 ($25 early bird discount before 8/1/08 - $170)
Continental breakfast and delicious lunch buffet are included.

Click here to learn more.



READING THIS AD? THEN WHY NOT PUT YOURS HERE TOO? The In-Flight Refueling Ezine reaches more than 2,600 entrepreneurs, small-biz owners, consultants and marketers. Reserve your advertising spot today in the next In-Flight Refueling Ezine,
http://www.make-it-fly.com/ezineads.html.

Paid Advertising Disclaimer: Make-it-Fly® LLC does not represent or endorse the accuracy or reliability of any of the paid advertisements above or the quality of any products, services, information, or other materials displayed, purchased, or obtained by you as a result of an offer in connection with any ad. It's common sense to do your own due diligence before purchasing any product.

Back to Top


Refueling Recommendations

The Make-it-Fly® Advisory Board 101

Each Make-it-Fly® Advisory Board 101 program consists of 12 non-competing business owners who meet once a month for three consecutive months. In the spirit of giving, they offer each other solutions, ideas, resources and encouragement. Dave and Victoria facilitate each group and share powerful tools to assist business owners in reaching their goals and living more balanced lives.

If you have experienced a Make-it-Fly® program, please share the following openings with other business owners who need support. Call Dave for more information at 720-962-8888.

Programs are held from 9:00 a.m. to 12:30 p.m.

Current program openings in Denver:

  • Thursdays - July 31, August 28, September 25, 2008
  • Fridays - September 9, October 5, November 2, 2008

Click here to sign up for Advisory Boards.
Or call Dave at 720-962-8888.

Alumni Boards are groups of 12-14 small business owners who have participated in at least one Make-it-Fly® Advisory Board 101 and wish to continue the support and accountability with a group of like-minded, giving business associates. Members meet once a month for a three-hour meeting. If you completed the initial Make-it-Fly® Advisory Board 101 and are interested in more information on Alumni Boards, call Dave at 720-962-8888.

Make-it-Fly® Café Make-it-Fly Café - High Altitude Networking, where exceptional people help each other
High altitude networking, where exceptional people help each other.

Next Café:

Date: Thursday, August 28, 2008

Time: 4:30 to 7:30 p.m.

Location: The Riverfront
2852 W. Bowles Ave., Littleton (One block west of Santa Fe)

Back to Top

Click here to read previous issues of Make-it-Fly®'s email newsletters.

Contact Make-it-Fly® - Dave and Victoria:

email: info@make-it-fly.com
voice: 720-962-8888
web: www.Make-it-Fly.com

Reprint Permission:
Please email or call Victoria if you'd like to reprint any information contained in this newsletter. Thanks! © Copyright 2008. All rights reserved.

  Back to Top  

Make-it-Fly® LLC
720-962-8888
355 South Teller Street, Suite 200, Lakewood, CO 80235, USA
http://www.make-it-fly.com