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Our past week has been packed with fun events. In addition to starting our 70th Advisory Board 101 last week, keeping up with Alumni Advisory Boards and designing new programs to help entrepreneurs, we continue using our pedometers to compete with one another daily to see who can take the most steps and get in the most walking exercise.
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Last weekend we attended a surprise birthday party for a friend Victoria has known for ages. In addition to meeting friends, she got to see folks she hadn’t seen in years and years—it’s amazingly rewarding to re-connect, picking up again where you left off, reviewing memories of good times past and catching up life’s adventures. A wonderful way to celebrate another year and give friends a special treat!

Don’t forget to mark the next Make-it-Fly Café on your calendar—Thursday, February 25, at The Wellshire Inn.
Our very best regards,
Dave and Victoria
P.S. Be sure to visit Victoria's blog and leave a comment or question. |
Lisa Stormes Hawker
BrainStormes Web Writing
Lisa Stormes Hawker knew from the age of eight that she would be a writer when she grew up. “Of course, I could never have foreseen how much media would change from the time I started pounding on an IBM Selectric,” she says. Her career has run the media gamut, beginning as a sports intern at Denver’s Channel 9 to public affairs director of a Denver radio station to editor of a national trade magazine, “And just about everything in between,” she says.
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Lisa’s work has won numerous awards, including one for general editorial excellence from the LPC. One of her novels won first place in the national Paul Gillette Memorial Writing Competition. Another was a finalist in the Delacorte Press First Young Adult Novel contest. She’s the “Conan” of “Fun with Conan the Grammarian,” an ezine, podcast and blog with helpful writing tips.
Q: What do you find most fulfilling
about running your business?
LS: Writing has always been my passion. It’s a blast to listen to people’s stories and translate them to the page or computer screen in a compelling and entertaining way. Watching how technology has developed over the years has been fascinating and exciting. Now nearly everything I write is for the Internet, whether web copy, blogs, articles or press releases. The evolution of communication continues, and I get to be part of it. I also love the opportunity to learn about dozens of subjects—I’ve become something of an expert on subjects ranging from sheep ranching to OSHA regulations to NCAA swimming to CAD design. Plus I get to work from home and be there for my two daughters.
Q: What motivated you to start
this business?
LS: I’ve been writing professionally since 1985. My first freelance assignment came from the Kansas City Business Journal. They wanted me to do a piece on the row of ethnic restaurants on Broadway in KC. I was happy to oblige. Since then I’ve been involved in almost every kind of media—radio, television, national magazine, public relations, video production.
Dave and Victoria suggested that I specialize in this (now not-so) new communication area. There’s a need for concise, correct, informative writing in blogs to clean up the blogosphere, which has plenty of junk in it.
Q: What book has been most helpful
to you in your business?
LS: The EMyth Revisited, of course.
Q: Who has influenced you most
in your life?
LS: My husband Andy, who has supported me through every venture I’ve undertaken.
Q: What has proved to be your most
successful marketing strategy?
LS: Referrals are number one, but my websites have brought me business from all over the country.
Q: What have been the greatest
challenges you have had to overcome, or are currently facing,
in your business?
LS: Narrowing my focus. I’ve always been a big-picture person, always coming up with great new ideas. I end up adding everything together and instead of coming up with a tasty bouillabaisse, it turns into toxic waste.
Q: How did you benefit from participating in a Make-it-Fly® board?
LS: My board has helped me work on my greatest challenge—narrowing my focus. They’ve helped me define my ideal client. The program itself has helped me to think about what I’m doing and decide whether I’m willing to do what it takes to take my business to the next level.
Q:
What would you say to other business owners who are contemplating
getting involved in a Make-it-Fly® board?
LS: I’ve been involved with Make-it-Fly® in one way or another for five years, and I have learned so much and met so many power partners, clients and friends that I can’t imagine my life without this organization. You must have the humility to listen to your board. We all need help, and admitting it and then receiving it will change your life.
Lisa Stormes Hawker can be reached by phone at: 720-289-8139, or visit her web site at: www.brainstormes.com.

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Dave’s
Networking Nugget:
If you’d like to have a second conversation with someone you meet at a networking event in order to get to know him or her better, ask for a business card. As soon as it’s convenient, write on the back of the card:
- Any action item(s) you committed to
- Why you wanted to follow up with this person
- What you liked about the person that makes you want to have a second meeting.
Then follow up within two days via note or email. |
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How to Profit From What Sets You Apart
By Victoria Munro
If you want to gain and keep good clients and boost profits, you must clearly understand and keep top of mind the benefits your products or services offer that set you apart from the competition.
Know Your Customer
Before you can begin to effectively communicate those benefits that set you apart, you must define your target customer as narrowly as you can. Then get to know how they think, and what’s meaningful and important to them. Understand the challenges they face in business and life that your products could solve. Ask yourself what problems they’ll gladly pay to resolve.
Identify Your Rivals
You also need to know who your competitors are and the products they offer that are similar to yours—their features, benefits, pricing, strengths and weaknesses.
Define Your Differentiators
From your target customers’ perspective, describe all your products’ benefits—those differentiators that set them apart. Make a list of all these differentiators and how they will directly affect your customers in positive ways to make their lives easier, or help them save time and/or money. Then go over the list again and delete any benefits that your competition could also claim. Use the remaining benefits to market and sell the products.
Note: Price shouldn’t be a differentiator. There will always be someone willing to sell for less. Plus, price-driven customers may not be the kind you want.
You can learn a lot by talking with your best clients. Ask them why they chose you over the competition.
Refine Your Message
Using your list of benefits, write down how your products will meet your target clients’ perceived needs. Understand the related emotions—remember, people make buying decisions based on emotion—and use this information in your marketing communications. Consistently and clearly communicating to prospective clients what sets you and your products apart and how this benefits them is key to your success.
Update and Profit from What Sets You Apart
In our rapidly changing world, clients’ needs and wants are also constantly evolving. You must regularly assess and revise the list of benefits you offer and your message. Review the list often and adjust it to address your potential clients’ most current perceived needs. This will involve some time in research and a lot of thought, but the results will be rewarding.
Plan now to create or review, and perhaps revise, your list of unique benefits and your message. Then go sell what truly sets you apart.
Click here for printed version.
To read more, check out Victoria's Blog.

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Victoria’s
Time / Balance Tip
Beware of Over-Commitment
Over-commitment easily creeps into the lives of entrepreneurs desiring to please everyone. And it almost always causes stress that wipes out a healthy life balance. Setting clear boundaries—deciding what you will and won’t do—can help you avoid this pitfall. |
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Sharpen Your Speaking Skills this Year
at a Presentation Dojo
You worked hard on your presentation and afterward several people came up to compliment you on it. You think, “That’s nice, but I didn’t get any business.” If you want to grow your business through public speaking, enroll in the Presentation Dojo.
Jay Murray of Solutions for Tuition says, “Before working with Turning Point Presentations, 3% of my audience members typically requested appointments to learn more. Now, it’s over 50% and my business is thriving.” |

Angela Libby Jankousky |
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Rev
Networking
Up to 20 professionals, each representing one profession,
meet one on one at customized speed networking events, allowing
you the opportunity to have a five-minute conversation with
each participant to generate leads, referrals and business.
Rev Networking is not a group, as you will meet new professionals
every time and people that attend are serious about growing
their business by networking and power partnering with other
professionals.
Reservation only $68
Marilyn Manning 303-763-1865
marilyn@revnetworking.com
www.revnetworking.com

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READING
THIS AD? THEN WHY NOT PUT YOURS HERE TOO? The
In-Flight Refueling Ezine reaches more than 3,000
entrepreneurs, small-biz owners, consultants and marketers. Reserve your advertising spot today in the next In-Flight Refueling
Ezine,
http://www.make-it-fly.com/ezineads.html.
Paid Advertising Disclaimer: Make-it-Fly®
LLC does not represent or endorse the accuracy or reliability
of any of the paid advertisements above or the quality of any
products, services, information, or other materials displayed,
purchased, or obtained by you as a result of an offer in connection
with any ad. It's common sense to do your own due diligence before
purchasing any product.
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The
Make-it-Fly® Advisory Board 101
Each
Make-it-Fly® Advisory Board 101 program
consists of 8-10 non-competing business owners who meet once a month
for five consecutive months. In the spirit of giving, they offer
each other solutions, ideas, resources and encouragement. Dave
and Victoria facilitate each group and share powerful tools to
assist business owners in reaching their goals and living more
balanced lives.
If you have experienced a Make-it-Fly®
Advisory Board, please share the following openings with other business
owners who need support. Call Dave for more information at 720-962-8888.
Programs are held from 9:00 a.m. to 12:30 p.m.
Next Advisory Board 101 in Denver:
- Mondays - March 1, April 5, May 3, June 7, July 6*, August 2
- Wednesdays - March 31, April 28, May 26, June 30, July 28, August 25
- Tuesdays - May 4, June 1, July 6, August 3, September 7, October 5
*Tuesday
Click
here to sign up for an Advisory
Board.
Or call Dave at 720-962-8888.
Alumni
Boards are groups of 12-14 small business owners who have
participated in at least one Make-it-Fly® Advisory Board 101 and wish to continue the support and accountability
with a group of like-minded, giving business associates. Members
meet once a month for a three-hour meeting. If you completed the initial Make-it-Fly® Advisory Board 101 and are interested in more information on Alumni
Boards, call Dave at 720-962-8888.

Next
Café:
Date: Thursday, February 25, 2010
Time: 4:30 to
7:30 p.m.
Cost: $10 online, $15 at the door
Location: The Wellshire Inn
3333 South Colorado Blvd., Denver, CO 80222
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Contact
Make-it-Fly® - Dave and Victoria:
Email: info@make-it-fly.com
Voice: 720-962-8888
Web: www.Make-it-Fly.com

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Permission:
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contained in this newsletter. Thanks! © Copyright 2009. All
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Make-it-Fly®
LLC
720-962-8888
355 South Teller Street, Suite 200, Lakewood, CO 80226, USA
http://www.make-it-fly.com
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